:root{--blue:#1d76bb;--dark:#14202b;--muted:#64748b;--bg:#f5f7fa;--line:#dde4ea;--danger:#b42318;--warn:#b54708;--ok:#067647;--white:#fff}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--dark);font:15px/1.45 system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}a{color:var(--blue);text-decoration:none}a:hover{text-decoration:underline}.topbar{height:62px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 24px;position:sticky;top:0;z-index:10}.brand{font-size:18px;font-weight:700;color:var(--dark);margin-right:36px}.brand span{color:var(--blue)}.nav{display:flex;gap:6px;align-items:center;flex:1}.nav a{padding:8px 11px;border-radius:7px;color:#334155}.nav a:hover{background:#eef5fb;text-decoration:none}.user{display:flex;align-items:center;gap:12px;color:var(--muted);font-size:13px}.container{max-width:1320px;margin:0 auto;padding:26px}.pagehead{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:20px}h1{font-size:24px;margin:0 0 5px}h2{font-size:18px;margin:0 0 14px}h3{font-size:15px;margin:0 0 10px}.muted{color:var(--muted)}.grid{display:grid;gap:16px}.grid.stats{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));margin-bottom:22px}.card{background:#fff;border:1px solid var(--line);border-radius:10px;padding:18px;box-shadow:0 1px 2px rgba(15,23,42,.03)}.stat .value{font-size:28px;font-weight:700;margin-top:5px}.stat .label{color:var(--muted);font-size:13px}.two{grid-template-columns:1fr 1fr}.three{grid-template-columns:repeat(3,1fr)}table{width:100%;border-collapse:collapse;background:#fff}th,td{padding:10px 12px;text-align:left;border-bottom:1px solid #edf1f4;vertical-align:top}th{font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:var(--muted);font-weight:650}tbody tr:hover{background:#fafcfd}.tablewrap{overflow:auto;border:1px solid var(--line);border-radius:10px;background:#fff}.badge{display:inline-block;padding:3px 8px;border-radius:999px;background:#eef2f6;font-size:12px}.badge.ok{background:#ecfdf3;color:var(--ok)}.badge.warn{background:#fffaeb;color:var(--warn)}.badge.error{background:#fef3f2;color:var(--danger)}.btn{appearance:none;border:1px solid transparent;border-radius:7px;padding:9px 13px;font:inherit;font-weight:600;cursor:pointer;background:var(--blue);color:#fff}.btn:hover{filter:brightness(.97);text-decoration:none}.btn.secondary{background:#fff;color:#334155;border-color:#cbd5e1}.btn.danger{background:#fff;color:var(--danger);border-color:#f0b8b4}.btn.small{padding:6px 9px;font-size:13px}button[disabled]{opacity:.55;cursor:not-allowed}.field{margin-bottom:14px}.field label{display:block;font-weight:600;margin-bottom:5px;font-size:13px}.field input,.field select,.field textarea{width:100%;padding:9px 10px;border:1px solid #cbd5e1;border-radius:7px;background:#fff;font:inherit}.field textarea{min-height:110px;resize:vertical}.actions{display:flex;gap:9px;align-items:center;flex-wrap:wrap}.notice{padding:11px 13px;border-radius:7px;background:#eef5fb;border:1px solid #c9e1f4;margin-bottom:14px}.notice.error{background:#fef3f2;border-color:#fecdca;color:#912018}.notice.ok{background:#ecfdf3;border-color:#abefc6;color:#05603a}.notice.warn{background:#fffaeb;border-color:#fedf89;color:#854a0e}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:13px;word-break:break-all}.pre{white-space:pre-wrap;background:#f8fafc;border:1px solid var(--line);border-radius:7px;padding:13px;max-height:500px;overflow:auto}.search-results{display:grid;gap:8px;margin-top:12px}.result{border:1px solid var(--line);border-radius:8px;padding:12px;display:flex;justify-content:space-between;gap:14px;align-items:center}.kv{display:grid;grid-template-columns:170px 1fr;gap:7px 14px}.kv div:nth-child(odd){color:var(--muted)}.login-shell{min-height:100vh;display:grid;place-items:center;padding:24px}.login-card{width:min(420px,100%);background:#fff;border:1px solid var(--line);border-radius:12px;padding:28px;box-shadow:0 10px 35px rgba(15,23,42,.08)}.login-brand{font-size:22px;font-weight:750;margin-bottom:6px}.login-brand span{color:var(--blue)}.footer-note{font-size:12px;color:var(--muted);margin-top:18px}.right{text-align:right}.nowrap{white-space:nowrap}@media(max-width:850px){.topbar{height:auto;padding:14px;align-items:flex-start;flex-wrap:wrap}.brand{width:100%;margin-bottom:8px}.nav{overflow:auto}.user{margin-top:8px}.container{padding:18px}.two,.three{grid-template-columns:1fr}.kv{grid-template-columns:1fr}.kv div:nth-child(odd){font-weight:600;margin-top:6px}}
.live-panel{padding:20px}.live-head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:16px}.live-head h2{margin-bottom:3px}.live-count{font-weight:700;font-size:14px;white-space:nowrap}.live-count span{font-size:22px;color:var(--blue)}.live-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(285px,1fr));gap:12px}.live-call{border:1px solid var(--line);border-radius:9px;padding:15px;background:#fbfdff}.live-call-top{display:flex;align-items:center;justify-content:space-between;gap:10px}.live-duration{font-weight:650}.live-number{font-size:21px;font-weight:750;margin-top:12px}.live-customer-box{margin-top:13px;padding:11px;background:#fff;border:1px solid #e7edf2;border-radius:8px}.live-customer{font-weight:700}.live-meta{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-top:12px;font-size:13px;color:var(--muted)}.live-empty{grid-column:1/-1;padding:24px;text-align:center;border:1px dashed #cbd5e1;border-radius:9px;background:#fafcfd}@media(max-width:650px){.live-head{display:block}.live-count{margin-top:8px}.live-grid{grid-template-columns:1fr}}